Client Impact Report
From Manual Chaos to Automated Growth
Digital operations and workforce training infrastructure, built for a hospitality workforce & training consultancy ahead of its public launch.
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Executive Summary
A hospitality workforce, training, and marketing consultancy engaged Legatis Forge on a two-part mandate ahead of its public launch: to design and build the digital operations backbone (website, CRM, lead-routing automation, and an AI assistant) needed to serve three distinct audiences, hotel employers, candidates, and recruitment partners, at scale; and to co-design a role-specific pre-departure training curriculum, translated into a self-serve, multilingual Learning App.
Modelled against projected first-year monthly volumes of roughly 8,000 combined leads and enquiries, a fully manual operating structure would require an estimated 14 staff. The automated structure Legatis Forge delivered reduces this to a lean 3-person launch team (tested starting point: 4), projected to save ₺489,500 monthly, roughly ₺5.87M annually. Both workstreams were delivered and staff-trained within a single 7-working-day window, at zero platform licensing cost.
Modelled against projected first-year monthly volumes of roughly 8,000 combined leads and enquiries, a fully manual operating structure would require an estimated 14 staff. The automated structure Legatis Forge delivered reduces this to a lean 3-person launch team (tested starting point: 4), projected to save ₺489,500 monthly, roughly ₺5.87M annually. Both workstreams were delivered and staff-trained within a single 7-working-day window, at zero platform licensing cost.
Our Method
DBOS™
The Discipline Behind Every Figure In This Report
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Department Headcount Model
One Team of 3, Replacing 14
14 → 3
Roles
By Department
By Department
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Total headcount: 14 → 3, roughly a 79% reduction at identical service volume.
Financial Impact
₺5.87M Projected Annual Savings
Manual, 14 Staff
₺8,274,000
annual payroll
Automated, 3 Staff
₺2,400,000
annual payroll
Net Savings
₺5,874,000
per year, 11 FTE
Based on Türkiye's 2026 statutory minimum wage and typical total employer cost. Figures are planning estimates, not guarantees.
See DBOS™ In Motion
The Actual Routing Engine We Built
Not a mockup. This is the real intake-to-nurture structure delivered for this engagement, six lead types, each classified and routed automatically.
Tap or click any card/row below to see what happens at that stage.
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The Full Loop
360° Lead Management Workflow
360°
LEAD MANAGEMENT
WORKFLOW
WORKFLOW
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Click any node above to see what happens at that stage.
Case Study
Building the Operating System, Before Day One
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Implementation Timeline
One Week, Zero New Headcount
7
Days
Discovery to Handover
Discovery to Handover
Most transformation projects sound like a months-long commitment. This one, both workstreams, live and staff-trained, took one week.
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Ready to See What DBOS™ Could Save Your Business?
We design, build, operate, and scale the operating systems behind any business, regardless of industry. This one happened to be hospitality; the same foundation works for yours.
See What It Could Save You
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